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Today's Question
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Taken from Cert-CISSP
Related Exam: ISC2 Cert-CISSP SecurityCert: CISSP
Item Number: Cert-CISSP.7.7.2
Which update type makes repairs to a computer during its normal operation so that the computer can continue to operate until a permanent repair can be made?
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Previous question and answer:
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Taken from Cert-EX0-101
Related Exam: ITIL Cert-EX0-101 ITILCert: ITIL Foundation Certification in IT Service Management version 3 (2011 Update)
Item Number: Cert-EX0-101.1.7.1
Which of the following statements regarding IT service management are true?
- IT Service Management is focused on functions.
- IT Service Management should support both short-term and long-term goals.
- The services in IT Service Management should be managed in the same manner.
- IT Service Management should support both short-term and long-term goals.
IT Service Management is focused on processes, not functions.
The services in IT Service Management should be managed differently, not in the same manner.
IT service management is philosophically centered on the customer's perspective of IT's contribution to their business.
References:
- Foundations of IT Services Management with ITIL 2011, Service Management as a Practice, Service Management, pp. 41-42
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