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Today's Question

Taken from Cert-PMP4ED
Related Exam: PMI Cert-PMP4ED PMCert: Project Management Professional Fourth Edition
Item Number: Cert-PMP4ED.2.9.1


Which schedule analysis technique accommodates limited resources by using duration buffers?



Previous question and answer:

Taken from Cert-EX0-101
Related Exam: ITIL Cert-EX0-101 ITILCert: ITIL Foundation Certification in IT Service Management version 3 (2011 Update)
Item Number: Cert-EX0-101.3.36.1


Which process must analyze the patterns of business activity (PBA) to anticipate service needs?


Demand Management must analyze the patterns of business activity (PBA) to anticipate service needs.

Capacity Management is involved with balancing IT supply with IT demand. Capacity Management works closely with Demand Management, but Demand Management is the primary process that analyzes PBA.

Availability Management ensures the availability of services to meet both current and future needs. Availability Management works closely with Service Level Management.

Service Level Management ensures that the level of services is measured, maintained, and managed.

References:

Foundations of IT Service Management with ITIL 2011, Service Strategy Processes, Demand Management, pp. 92-94



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