1015 Windward Ridge Parkway
1-866-639-8765 (Toll Free)
for the Transcender Site. Your privacy is very important to us and we are
committed to protecting it. We understand that our visitors and registered users
is designed to ensure that you are aware of how your personal data is being used
and to provide you with choices about that use.
By visiting the
Transcender Site or submitting your personally identifiable
time to time we may modify these rules. We will notify you of any significant
change by posting a notice on our home page and information collection forms.
Your continued use of the Transcender Site after any modification indicates your
agreement to the new terms.
Collection and Use of Personal
Personally Identifying Information. When you order our
software, ask for a demonstration product, subscribe to our newsletters, fill
out a survey, or request information on the Transcender Site, we will use our
registration screens and online forms to collect personally identifying
information such as your name, address, e-mail address, and credit card
information ("personal data"). If you send us an e-mail or communicate with us
offline, we may also collect the personal data that you voluntarily provide us
at that time. For your security, Transcender does not retain your credit card
number in any database. Each time you purchase Transcender products, we ask you
to enter your credit card information again.
We may use your personal
data in the following ways:
- For the purpose for which you specifically provided the personal data, for
example to fulfill your request to download our software or demo products, or to
respond to a specific inquiry;
- To send you updates and new releases for our software, or to provide future
service and support for your use of our software;
- To confirm that you did not experience problems in downloading or using our
products, and to alert users of our demo products at the end of the license
- If you are a registered user of our software, to tell you about the
availability of updates, improvements, or fixes;
- To provide you with timely and pertinent notices of product releases and
service developments that address your needs and requirements.
Friend" Referral Service. If you elect to use our referral service for informing
a friend about the Transcender Site, we ask for your friend's name and email
When you submit the name and email address of a friend to our
referral service, we store this data for the sole purpose of sending a one-time
email to that person and tracking the success of our referral program. Anyone
whose data has been submitted through the "tell a friend" function can contact
us and request deletion of his or her data by sending an email to firstname.lastname@example.org .
Information. You can visit most pages on the Transcender Site without giving us
any personal data. Your visit may automatically provide us with anonymous data
that is not linked to your personal data, such as your IP (Internet Protocol)
address, browser type, operating system, domain name, access times, and
embedded pixel technologies to facilitate your use of the Web site and to track
general traffic. You can learn more about these anonymous data collection
devices in the section entitled Cookies, below.
We use your anonymous
data to obtain general statistics regarding the use of the Transcender Site and
its specific Web pages and to evaluate how our visitors use and navigate our Web
site on an aggregate basis. We do not link your anonymous data with your
Sharing with Third Parties
share your information only with service providers who help us to run this
Transcender Site or to fulfill your requests. These service providers are
restricted from using your data in any way other than for the service they are
providing. Other than these service providers, Transcender does not share your
data with any other third parties.
We may also need to disclose your personal
data to third parties if we, in our sole discretion, believe it is required by
a sale or transfer of some or all of our assets in the Transcender
Other than these limited exceptions, Transcender will not share
your personal data without your permission.
Transfer to the
If you are located outside of the United States,
please note that the personal data you provide to us will be transferred to the
United States. Whenever you submit any personal data to us, you consent to this
Your Ability To Choose
You can let us know that you do
not wish to receive any further information from us by clicking the unsubscribe
box in your User Profile or clicking the unsubscribe link in the emails we send
you. If you have
any difficulty in using these opt-out mechanisms, please let us know in an email
to email@example.com . Please put the words
"opt-out" in the subject line and provide details on the problem you have
Please note that these opt-out mechanisms do not apply to
email that we send you to (i) confirm your ability to use the down-loaded or
online products you have requested, or (ii) provide product updates, corrections
you to move quickly through our site, to allow you to take advantage of some of
the Transcender Site's special features, and to collect information about your
use of the Transcender Site. A cookie is a string of information that is sent by
a Web site and stored on your hard drive or temporarily in your computer's
memory. Cookies are small files and won't pose any significant disk-space
concerns. Some cookies used by Transcender.com may remain on the user's computer
after they leave the web site, but most are set to expire within 30-365
Cookies benefit you by creating a more streamlined login process,
keeping track of shopping cart additions and preserving order information
between sessions. As we enable further customization of the site, cookies will
help in assuring that the information provided to you will be relevant to your
needs. You can disable our cookies using the cookie-menu on your Web browser,
but doing so will prevent you from taking advantage of customization and certain
security features. To learn more about cookies and browser functionality, search
for "cookies" in the help function of your browser.
We use a service provider
to track and analyze non-personal data, such as usage and volume statistical
information from site visitors. This anonymous data will not be linked to your
personal data. Our service provider, HBX, is certified by TRUSTe and its privacy
policy is located at: www.websidestory.com/privacy/default.aspx.
In an effort to provide
you with the most relevant Web site content and marketing materials, we may also
use embedded pixel technologies to help track site usage and response to our
marketing campaigns. Again, the anonymous information we capture through this
mechanism is not linked to your personal data.
Transcender is concerned with the security of your personal data. To
keep that data secure, we restrict unauthorized access through protective
policies, procedures, and technical measures. In addition, Transcender uses
standard security protocols and mechanisms to transmit sensitive data such as
credit card details.
Links to Other Web Sites
This Transcender Site may contain links to other Web sites. These other
policies that govern your use of these other Web sites.
and Correction; Questions
You may review and update your
personal data by accessing your User Profile, or by emailing us at firstname.lastname@example.org . You can also send us
any questions you have about the collection and treatment of your personal data
via email at email@example.com.
1015 Windward Ridge Parkway
1-866-639-8765 (Toll Free)