Transcender :: Customer FAQs

System Requirements

Recommended requirements:
• Windows XP
• P-III 500 MHz processor or faster
• 256 MB RAM or more
• 50 MB of hard drive space
• Microsoft Internet Explorer 6.0+
• IE security setting must be on medium or lower for the offline product


Minimum requirements:
• Microsoft Windows 98, Windows 2000, Windows NT with SP6, Windows Millennium, or Windows XP
• P-II 400 MHz processor
• 128 MB RAM
• 50 MB of hard drive space
• Microsoft Internet Explorer 5.5+ or Netscape Navigator 6.0+
• IE security setting must be on medium or lower for the offline product
  Click here for Online Exam requirements
  
  
  

•  Frequently Asked Questions
  
  •  Test Engine Version
    •   What is the latest version of the test engine?
  •  Miscellaneous FAQs
    •   How do I retrieve my history details?
    •   Transcender engine has encountered an error and needs to close.
    •   Experiencing issues with drag and drops, simulations, or grading isssues?
  •  Activating/Updating FAQs
    •   I receive an error when trying to activate my product or using the automatic update feature.
  •  Error FAQs
    •   When I try to select Preset Experience in my test, I receive Transcender Has encountered an Error and must close