Transcender Customer Care

Transcender :: Customer Care


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We're here to help you with product selection,
technical support or other inquiries.

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Knowledge Center

Access the Knowledge Center in Transcender's Customer Care section for answers to some of your most frequently asked questions. You'll also find detailed information on how to order products, select shipping options and how to track your order once it's been shipped. To get started with your new Transcender products simply click the Getting Started tab.

Getting Started

I am a new user. How do I start?
I am an existing user. How do I login?
How do I access my purchased products and free demos?
How do I start a test?

more...


How To's

Ordering Options
Shipping Options
Payment Methods
Return & Exchange Policies

Frequently Asked Questions
 Answers to some of your most frequently asked questions:
System Requirements Recommended requirements:
  • Windows XP
  • P-III 500 MHz processor or faster
  • 256 MB RAM or more
  • 50 MB of hard drive space
  • Microsoft Internet Explorer 6.0+
  • IE security setting must be on medium or lower for the offline product

    Minimum requirements:
  • Microsoft Windows 98, Windows 2000, Windows NT with SP6, Windows Millennium, or Windows XP
  • P-II 400 MHz processor
  • 128 MB RAM
  • 50 MB of hard drive space
  • Microsoft Internet Explorer 5.5+ or Netscape Navigator 6.0+
  • IE security setting must be on medium or lower for the offline product

    Click here for Online Exam requirements



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