Transcender :: Customer FAQs



When I launch an e-Learning module do I need to accept the trusted applet certificates?

When you launch a course module you will be asked "Do you want to trust the signed applet distributed by Thomson Learning Inc?" Answer "yes" or "always" to each of these certificates.

Related links for e-Learning Online Courses:
•   Why can't I get my e-Learning courses to launch?
•   Are there any special requirements for loading e-Learning courses?
•   How do I view a list of all the e-Learning courses I've purchased?
•   When I launch an e-Learning module do I need to accept the trusted applet certificates?
•   Why can't I click the "Start" button immediately after launching an e-Learning module?
•   Do e-Learning courses work with all browsers?
•   After I download my NETg course to my desktop why won't it accept my login ID and password?
•   Why can't I view the bottom or right side of an item in my online course?


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