Transcender :: Customer FAQs



What are the system/browser requirements for online testing?

  • JavaScript is required for client-side functions and must be enabled.
  • Cookies must also be enabled.
  • For Microsoft Internet Explorer browsers only, ActiveX controls must be allowed to run.
  • Check that your current system date and time are set correctly. System date and time dictate when session-based cookies will expire. If your date and time are set incorrectly, your cookies may be expiring immediately and not allowing the product to start or run properly.
  • The online exam does not currently support IE10. Use IE10's compatibility mode which temporarily reverts to IE8.


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